Guest Service
Job Description
Traditionally, the Store Manager needs to be a leader for Game Hosts. In reality, you’ll also need to be an awesome problem-solver as your responsibility will be everything AND everyone inside and around the store. We’re looking for leaders with good customer service and management skills.
Candidates must have past management experience in business/hospitality.
Responsibilities
- Everything listed in Game Hosts Responsibilities plus…
- Train and ensure Game Hosts are high-performing.
- Encourage a positive atmosphere and teamwork.
- Independently solve dynamic challenges.
- Manage retail and supply inventory.
- Perform basic maintenance.
Proficiencies/Qualities
- Everything listed in Game Hosts Proficiencies plus…
- Leadership.
- Conflict resolution.
- Strong communication.
- Ability to multi-task.
- Self-motivation.
- Analytical.
Apply Here
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